Shipping policy
📦 Shipping
1️⃣ Delivery Time
- Order preparation: We process and prepare your order within 24 business hours.
- Shipping times by location:
Domestic deliveries 🇪🇸 (Peninsula):
🎁 Free shipping for orders +150€ | 2-5 days (business days)
🚛 Standard Shipping 2-5 days (business days) 3,90€
Domestic deliveries 🇪🇸 (Canary Islands, Balearic Islands, Ceuta and Melilla)
🕒 2 to 5 business days
🚚 Shipping cost 9,90€
Portugal 🇵🇹 (Peninsula):
🕒 2 to 5 business days
🚚 Shipping cost 4,99€
Portugal 🇵🇹 (Islands):
🕒 2 to 5 business days
🚚 Shipping cost 29,99€
International deliveries (EU) 🇪🇺:
🕒 2 to 7 business days
💰 Shipping cost 9,99 €.
International deliveries (EU) 🇪🇺 (Islands):
🕒 2 to 5 business days
🚚 Shipping cost 19,90€
🌍 If your destination isn’t listed among these options or you need more information, contact us. Our team will be happy to help you.
2️⃣ Order Tracking
📧 Once your order has been shipped, you will receive an email with your tracking number.
👀 You can check the status of your delivery at any time.
3️⃣ Failed Delivery
💡 If there was no one at the indicated address, don’t worry!
- The carrier will attempt to contact you.
- Remember to include a phone number 📲 and a valid address.
⏳ If your order does not arrive within the timeframe, contact us and our team will take care of resolving it. 😊